Guidelines for Enjoying Treatments at Viimsi SPA
Dear Guest. Welcome to Viimsi SPA! We hope your time with us is perfectly relaxing.
To get the best experience from your treatment, we recommend arriving 10 minutes before the start of your session. We understand that plans can change. If you need to change or cancel your booking, please do so at least 24 hours before the start of the treatment. Viimsi SPA reserves the right to charge 50% of the total booking cost if the booking is not canceled within the specified time. If you do not show up without prior notice, we have the right to charge 100% of the booking cost. Thank you for your understanding and we wish you a pleasant spa experience!
To ensure you get your desired treatments, please book in advance
• By email: spa@spatallinn.ee
• By phone: +372 6061160
• Online: https://spa.spatallinn.ee/en/
Guest Guidelines
• Please mention if you would like to book a dual room for a massage when making your reservation. We will inform you of the availability of the dual room on your desired date.
• We recommend purchasing a SPA Club membership to receive a 10% discount on Viimsi SPA and Beauty Center services.
• You can pay for services and products on-site with cash (euro), credit card or gift card.
• We recommend arriving 10 minutes early for your treatment. If you are late, please notify us as soon as possible and understand that the duration of your treatment may be shortened by the amount of time you are late. Notify us by phone at +372 606 1160.
• If your plans change, please cancel your booking at least 24 hours before the treatment begins.
• Viimsi SPA reserves the right to charge 50% of the total booking cost if the treatment is not canceled within the specified time. If you do not show up without prior notice, we have the right to charge 100% of the cost of the booked treatments.
• Do not arrive for treatment intoxicated. The spa therapist has the right to refuse service. Money will not be refunded for the booked and paid service.
• To ensure you enjoy your treatment, the spa therapist will ask you some questions about your preferences and health condition to recommend the most suitable treatment or massage intensity for you. Your privacy and safety are guaranteed in any case.
• The spa therapist will inform you before the treatment about the products they will use and the effects of the treatment.
• For body treatments, we recommend using the disposable underwear provided by the therapist for your convenience.
• If you have health issues (chronic illnesses, allergies, injuries) or a health condition that the spa therapist should be aware of (such as pregnancy and breastfeeding or recent surgery) or if you are taking prescription medications, especially blood thinners or corticosteroids, please inform us in advance. This way, we can assess whether the desired service is safe and suitable for you, considering your health condition and special needs.
Spa treatments are not permitted for the following health conditions and diseases
• Fever and/or viral infections/colds, sinusitis or other acute illnesses;
• Contagious skin diseases, inflamed skin;
• Contraindications: epilepsy, tumors, metal parts in the body;
• Hydradermie and Hydralift apparatus treatments are not suitable for pregnant women and people with metal dental implants.
The spa is intended for relaxation for all clients and we are very grateful if our clients speak quietly and set their mobile phones to silent mode. We sincerely hope you enjoy your time with us. We appreciate any feedback given to the administrator to make your next visit even more pleasant.
